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CitizenM is the answer to traditional hotel frustrations. Long queues in reception, closed kitchens when you arrive from another time zone, hidden charges, uneven standards… CitizenM gets it. The founder, Rattan Chadha, got it too. He thought there must be a better hotel experience out there, and if there wasn’t, he’d make it happen. And he did. He created affordable luxury for the people.

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